Vehicle Data Hub

Recall 23V-687

Ford Motor Company recalled the 2021 to 2022 Ford Mustang Mach E: Electrical system (propulsion system, traction battery, management system/energy control module (bms/becm)).

At a glance

Campaign number
23V-687
Reported
October 13, 2023
Vehicles affected
34,762 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

The risk

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

The fix

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles