Recall 23V-733
Mercedes-Benz USA, LLC recalled the 2020 Mercedes-Benz GLS 580 4MATIC: Visibility (sun/moon roof assembly).
At a glance
- Campaign number
- 23V-733
- Reported
- November 1, 2023
- Vehicles affected
- 8 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
The risk
A sunroof that closes unexpectedly can increase the risk of injury.
The fix
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2023110007.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]