Vehicle Data Hub

Recall 23V-744

General Motors, LLC recalled the 2024 Buick Encore GX and 2 other models: Electrical system (instrument cluster/panel).

At a glance

Campaign number
23V-744
Reported
November 6, 2023
Vehicles affected
60,154 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

The risk

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

The fix

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-[removed] or Chevrolet customer service at 1-[removed]. GM's number for this recall is A232424320.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles