Recall 23V-807
Mercedes-Benz USA, LLC recalled the 2024 Mercedes-Benz GLE 450E 4MATIC: Electronic stability control (esc) (control module, software); Service brakes, hydraulic.
At a glance
- Campaign number
- 23V-807
- Reported
- December 1, 2023
- Vehicles affected
- 2,797 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
The risk
Extended stopping distance can increase the risk of a crash.
The fix
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-[removed].
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]