Recall 23V-854
Mercedes-Benz USA, LLC recalled the 2017 to 2020 Mercedes-Benz AMG C43 and 22 other models: Structure (body, roof and pillars).
At a glance
- Campaign number
- 23V-854
- Reported
- December 15, 2023
- Vehicles affected
- 2,976 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
The risk
A detached roof panel can become a road hazard, increasing the risk of a crash.
The fix
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-[removed]. This recall is an expansion of NHTSA recall number 21V-197.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz AMG C43 2017 to 2020
- Mercedes-Benz AMG C63 2015 to 2020
- Mercedes-Benz AMG CLA45 2014 to 2018
- Mercedes-Benz AMG GLA45 2015
- Mercedes-Benz AMG GLC43 2017 to 2019
- Mercedes-Benz AMG GLC63 2019
- Mercedes-Benz AMG GLE43 2017 to 2019
- Mercedes-Benz AMG GLE63 2017 to 2019
- Mercedes-Benz AMG S63 2014 to 2016
- Mercedes-Benz AMG S65 2015
- Mercedes-Benz C300 2015 to 2020
- Mercedes-Benz C350E 2016 to 2018
- Mercedes-Benz C400 2015
- Mercedes-Benz C450 2016
- Mercedes-Benz CLA250 2014 to 2019
- Mercedes-Benz GLA 250 2015 to 2019
- Mercedes-Benz GLC 300 2016 to 2020
- Mercedes-Benz GLC350E 2018 to 2019
- Mercedes-Benz GLE 450 2016
- Mercedes-Benz Redundant S550E 2015
- Mercedes-Benz S550 2014 to 2017
- Mercedes-Benz S550E 2015
- Mercedes-Benz S600 2015 to 2016