Recall 23V-862
Tesla, Inc. recalled the 2022 to 2023 Tesla Model S and 1 other model: Electrical system (software); Latches/locks/linkages (doors, latch).
At a glance
- Campaign number
- 23V-862
- Reported
- December 19, 2023
- Vehicles affected
- 120,423 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-[removed]. Tesla's number for this recall is SB-23-00-009.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Tesla Model S 2022 to 2023
- Tesla Model X 2022 to 2023