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Recall 23V-865

Toyota Motor Engineering & Manufacturing recalled the 2020 to 2021 Lexus ES and 13 other models: Air bags (sensor, occupant classification).

At a glance

Campaign number
23V-865
Reported
December 20, 2023
Vehicles affected
999,901 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

The risk

An air bag that does not deploy during a crash increases the risk of injury.

The fix

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-[removed]. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles