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Recall 23V-875

Daimler Vans USA, LLC recalled the 2019 to 2021 Mercedes-Benz Sprinter 1500 and 3 other models: Structure (critical fasteners).

At a glance

Campaign number
23V-875
Reported
December 21, 2023
Vehicles affected
3,739 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

The risk

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

The fix

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3ROHRAH.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles