Recall 24V-035
Tesla, Inc. recalled the 2023 Tesla Model S and 2 other models: Back over prevention (sensing system, camera).
At a glance
- Campaign number
- 24V-035
- Reported
- January 22, 2024
- Vehicles affected
- 199,575 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
The risk
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-[removed]. Tesla's number for this recall is SB-24-00-002.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Tesla Model S 2023
- Tesla Model X 2023
- Tesla Model Y 2023