Recall 24V-118
Mercedes-Benz USA, LLC recalled the 2020 to 2023 Mercedes-Benz GLE 450 and 2 other models: Power train (automatic transmission, control module, software).
At a glance
- Campaign number
- 24V-118
- Reported
- February 16, 2024
- Vehicles affected
- 105,071 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
The risk
An engine stall increases the risk of a crash.
The fix
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-[removed].
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz GLE 450 2020 to 2023
- Mercedes-Benz GLS 450 2020 to 2021
- Mercedes-Benz GLS 450 4MATIC 2022 to 2023