Recall 24V-151
Daimler Coaches North America recalled the 2022 to 2024 Mercedes-Benz Tourrider Business and 1 other model: Structure (emergency, escape/egress/exit, latching/release system).
At a glance
- Campaign number
- 24V-151
- Reported
- February 26, 2024
- Vehicles affected
- 111 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
The fix
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-[removed]. Daimler Coaches number for this recall is 83.10T24281A.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz Tourrider Business 2022 to 2024
- Mercedes-Benz Tourrider Premium 2022 to 2024