Recall 24V-344
Volkswagen Group of America, Inc. recalled the 2021 to 2023 Volkswagen ID.4: Equipment (electrical, infotainment, software); Back over prevention (software); Electrical system (instrument panel, speedometer/odometer).
At a glance
- Campaign number
- 24V-344
- Reported
- May 15, 2024
- Vehicles affected
- 79,965 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
The risk
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
The fix
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-[removed]. VW's number for this recall is 919A.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Volkswagen ID.4 2021 to 2023