Vehicle Data Hub

Recall 24V-436

Chrysler (FCA US, LLC) recalled the 2021 to 2023 Chrysler Pacifica and 10 other models: Back over prevention (sensing system, camera).

At a glance

Campaign number
24V-436
Reported
June 13, 2024
Vehicles affected
1,033,433 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

The fix

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-[removed]. FCA US, LLC's numbers for this recall are 66B and 79B.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles