Recall 24V-477
Polestar Automotive USA, Inc. recalled the 2021 to 2024 Polestar Polestar 2: Equipment (electrical, infotainment, software); Back over prevention (sensing system, camera).
At a glance
- Campaign number
- 24V-477
- Reported
- June 26, 2024
- Vehicles affected
- 25,825 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-[removed]. Polestar's number for this recall is RP1016.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Polestar Polestar 2 2021 to 2024