Vehicle Data Hub

Recall 24V-482

Toyota Motor Engineering & Manufacturing recalled the 2024 to 2025 Lexus NX and 3 other models: Seats (front assembly, head restraint).

At a glance

Campaign number
24V-482
Reported
June 27, 2024
Vehicles affected
11,418 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

The risk

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

The fix

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-[removed]. Toyota's numbers for this recall are 24LB06 and 24LA06.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles