Vehicle Data Hub

Recall 24V-538

Chrysler (FCA US, LLC) recalled the 2019 to 2021 Chrysler Pacifica Plug-IN Hybrid: Hybrid propulsion system.

At a glance

Campaign number
24V-538
Reported
July 18, 2024
Vehicles affected
3,606 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

The risk

A vehicle fire increases the risk of injury.

The fix

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-[removed]. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles