Recall 24V-685
Ford Motor Company recalled the 2024 Ford Explorer: Hybrid propulsion system; Electrical system (12v/24v/48v battery, cables).
At a glance
- Campaign number
- 24V-685
- Reported
- September 13, 2024
- Vehicles affected
- 61 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
The risk
A short circuit increases the risk of a fire.
The fix
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 24S61.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Ford Explorer 2024