Vehicle Data Hub

Recall 24V-715

Chrysler (FCA US, LLC) recalled the 2024 Ram Promaster Bev: Electrical system (propulsion system, inverter); Electrical system (propulsion system, traction motor, controller, software).

At a glance

Campaign number
24V-715
Reported
September 26, 2024
Vehicles affected
336 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.

The risk

A loss of drive power can increase the risk of a crash.

The fix

Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is 99B.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]) or go to nhtsa.gov.

Affected vehicles