Recall 24V-748
Nissan North America, Inc. recalled the 2025 Infiniti QX80 and 1 other model: Equipment (electrical, infotainment, software); Back over prevention.
At a glance
- Campaign number
- 24V-748
- Reported
- October 3, 2024
- Vehicles affected
- 37,236 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at [removed] or INFINITI's customer service at 1-[removed]. Nissan's numbers for this recall are R24B3 and R24B4.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]) or go to nhtsa.gov.
Affected vehicles
- Infiniti QX80 2025
- Nissan Rogue 2024 to 2025