Recall 24V-757
Kia America, Inc. recalled the 2024 to 2025 Kia EV9: Electrical system (software); Electrical system (instrument cluster/panel).
At a glance
- Campaign number
- 24V-757
- Reported
- October 10, 2024
- Vehicles affected
- 14,163 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
The risk
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The fix
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-[removed]. Kia's number for this recall is SC326.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]) or go to nhtsa.gov.
Affected vehicles
- Kia EV9 2024 to 2025