Recall 24V-797
General Motors, LLC recalled the 2021 Cadillac Escalade and 11 other models: Power train (automatic transmission, fluid/lubricant, valves/valve body); Power train (automatic transmission, control module, software).
At a glance
- Campaign number
- 24V-797
- Reported
- October 24, 2024
- Vehicles affected
- 463,295 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
The risk
Rear wheel lock-up can increase the risk of a crash.
The fix
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-[removed], Cadillac customer service at 1-[removed], GMC customer service at GMC 1-[removed] or Chevrolet customer service at 1-[removed]. GM's number for this recall is N242454440.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]) or go to [link removed]
Affected vehicles
- Cadillac Escalade 2021
- Cadillac Escalade ESV 2021
- Chevrolet Silverado 1500 2020 to 2022
- Chevrolet Silverado 2500 2020 to 2022
- Chevrolet Silverado 3500 2020 to 2022
- Chevrolet Suburban 2021
- Chevrolet Tahoe 2021
- GMC Sierra 1500 2020 to 2022
- GMC Sierra 2500 2020 to 2022
- GMC Sierra 3500 2020 to 2022
- GMC Yukon 2021
- GMC Yukon XL 2021