Vehicle Data Hub

Recall 24V-839

General Motors, LLC recalled the 2022 Chevrolet Equinox and 2 other models: Power train (automatic transmission, control module, software).

At a glance

Campaign number
24V-839
Reported
November 7, 2024
Vehicles affected
77,824 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

The risk

Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

The fix

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-[removed], Chevrolet customer service at 1-[removed] or GMC customer service at 1-[removed]. GM's number for this recall is N242471620.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]) or go to [link removed]

Affected vehicles