Recall 24V-862
Mercedes-Benz USA, LLC recalled the 2024 Mercedes-Benz GLC 300 and 1 other model: Power train (driveline, differential unit).
At a glance
- Campaign number
- 24V-862
- Reported
- November 15, 2024
- Vehicles affected
- 3 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
The risk
Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
The fix
Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2024120005.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]) or go to nhtsa.gov.