Recall 24V-930
Daimler Vans USA, LLC recalled the 2019 to 2022 Mercedes-Benz Sprinter 1500 and 3 other models: Electrical system (instrument cluster/panel).
At a glance
- Campaign number
- 24V-930
- Reported
- December 13, 2024
- Vehicles affected
- 697 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3BELKOM.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]) or go to nhtsa.gov.
Affected vehicles
- Mercedes-Benz Sprinter 1500 2019 to 2022
- Mercedes-Benz Sprinter 2500 2019 to 2022
- Mercedes-Benz Sprinter 3500 2019 to 2022
- Mercedes-Benz Sprinter 4500 2019 to 2022