Recall 25V-297
Chrysler (FCA US, LLC) recalled the 2025 Ram 2500 and 1 other model: Electrical system (instrument cluster/panel); Power train (automatic transmission, gear position indication (prndl)).
At a glance
- Campaign number
- 25V-297
- Reported
- May 8, 2025
- Vehicles affected
- 778 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
The fix
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at [removed]. Chrysler's number for this recall is 36C.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at [removed] (TTY [removed]) or go to nhtsa.gov.