Recall 25V-472
Chrysler (FCA US, LLC) recalled the 2023 to 2024 Jeep Grand Cherokee and 1 other model: Seats (mid/rear assembly, head restraint).
At a glance
- Campaign number
- 25V-472
- Reported
- July 17, 2025
- Vehicles affected
- 121,398 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The fix
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-[removed]. FCA US, LLC's number for this recall is 20C.
Affected vehicles
- Jeep Grand Cherokee 2023 to 2024
- Jeep Grand Cherokee L 2023 to 2024