Recall 25V-691
Ford Motor Company recalled the 2025 Ford Explorer Hybrid and 1 other model: Forward collision avoidance (warnings, external/pedestrian alert); Back over prevention (warnings, external/pedestrian alert).
At a glance
- Campaign number
- 25V-691
- Reported
- October 10, 2025
- Vehicles affected
- 43,438 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
The risk
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
The fix
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Affected vehicles
- Ford Explorer Hybrid 2025
- Lincoln Nautilus Hybrid 2024 to 2026