Recall 25V-821
Nissan North America, Inc. recalled the 2025 to 2026 Infiniti QX80 and 2 other models: Back over prevention (software).
At a glance
- Campaign number
- 25V-821
- Reported
- November 26, 2025
- Vehicles affected
- 64,085 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at [removed] or Infiniti's customer service at 1-[removed]. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Affected vehicles
- Infiniti QX80 2025 to 2026
- Nissan Armada 2025 to 2026
- Nissan Murano 2025