Vehicle Data Hub

Recall 97V-079

CHRYSLER CORPORATION recalled the 1992 Chrysler Town And Country and 4 other models: Structure (body, hatchback/liftgate, support device/strut).

At a glance

Campaign number
97V-079
Reported
May 16, 1997
Vehicles affected
436,000 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

The bolts used to attach the strut to the body and the rear liftgate can accumulate fatigue damage if three factors combine. If the bolt is loose, the gas strut is over-pressurized, and the frequency of opening and closing cycles is higher than for the average customer, the bolt can fail.

The risk

Personal injury could occur if the bolts break allowing the liftgate to fall suddenly.

The fix

Dealers will inspect for loose fasteners, if the fasteners are loose, the strut (and integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, larger washers will replace the existing washer and the bolt will be reinstalled and hand tightened to the target torqued.

Notes from the manufacturer

Owner notification began during august 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-[removed].also contact the national highway traffic safety administration's auto safety hotline at 1-[removed].

Affected vehicles