2016 Tesla Model X body & structure problems

Here is a report of a tesla model x crash in china. [link removed] (google will translate) the owner reports that the car suddenly slammed into the concrete centre divider, spun 180 degrees and collided with another car. The drivers airbag failed to deploy resulting in very serious injuries. The rear seat occupants were unable to open the falcon doors. The emergency door release is not obvious to occupants and requires them to reach up behind the speaker grill to find the pull.

The car was on autopilot. My model x autopilot ran over a recliner at 60m/h that was in the middle of the highway. It was around 6 pm, weather was nice and clear. I tried to avoid it by moving to right lane but it hit the driver side of the front of car causing minor damages to car. I tried to reach out to tesla customer service but they told me [4 or 5 times] that someone will contact me and no one ever did.