2011 Toyota Highlander steering problems
Owners reported steering problems in 34 complaints for the 2011 Toyota Highlander, 15% of the complaints on file. It is the 2nd most reported problem area for this model year.
At a glance
- Complaints
- 34 15% of this year's complaints
- Typical mileage
- 85,000 miles 30 complaints with mileage
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
When steering problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 9 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 30 steering complaints that report mileage, the median is about 85,000 miles, and 37% were reported before 60,000 miles.
None of the steering complaints mention a crash, fire, injury or death.
What owners wrote
Purchased my 2011 highlander in march, & it had 7000 miles on it at the time of the incident. I started the vehicle in my driveway, put it in drive, and started down my driveway. Pressed the brake pedal, and there were no brakes and seemed not to have power steering. The lights in the dash came on, and the screen said brake malfunction contact dealer immediately. There were no brakes, I finally came to a stop at the bottom of the hill, put the car in park, and turned the ignition off.
I had a clunking noise whenever I turned the steering wheel left or right at slow speeds. I checked on line and found this site which noted fault to be the intermediate steering shaft, as the issue. I took my vehicle into a toyota dealership for repair. They confirmed that this was the issue and because it is not considered a safety issue, no recall has been issued. Toyota would not cover any of the cost which was $684.
Other problems reported for the 2011 Toyota Highlander
- Wipers, windshield & visibility 35 complaints
- Body & structure 28 complaints
- Electrical system 23 complaints
- Engine 21 complaints
- Brakes 17 complaints
- Drivetrain & axles 15 complaints