2022 Toyota Redundant Sienna brakes problems

On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall.

The contact owns a 2022 Toyota Sienna. The contact stated while driving approximately 40 MPH and slowing to stop at a traffic sign, the brake pedal was depressed and there was no resistance from the brake pedal. The contact depressed the brake pedal with force to bring the vehicle to a stop. The contact stated no warning light was illuminated. The contact had driven the vehicle to a local dealer, where it was diagnosed and found that the brakes were operating correctly. The vehicle was not repaired.