2001 Toyota Tacoma body & structure problems

Tl* the contact owns a 2001 toyota tacoma. The contact stated that while driving approximately 10 MPH, the brakes would not respond causing him to crash into the rear of another vehicle. The passenger in the second vehicle sustained neck and back injuries although the contact was not injured. The vehicle was taken to an independent mechanic for diagnosis.

The frame was rusted, and we were aware of recalls. 2 weeks ago we had it inspected at the dealer where we bought it. The mechanic told us the vehicle was un-driveable. The service department sent the information to toyota but the recall claim was denied. The mechanic gave us a number to call to place a claim. The representative told us we had been mailed a letter in 2011 saying the vehicle needed undercoating. She admitted that it was something toyota was doing legally to avoid having to honor the recall claim.