2007 Toyota Tacoma steering problems

Tl*the contact owns a 2007 toyota tacoma. While driving 15 MPH in the rain and making a turn the vehicle fish tailed, spun around and crasded. The vehicle was destroyed. The contact sustained a spinal abrasion and was taken to the hospital. A police report is available. The toyota manufacturer was notified; however, no one answered the telephone. The failure mileage was 50,000.

I have had issues with the steering being incredibly too stiff. There is no return once the steering wheel has reached past 3 o'clock or 9 o'clock on the wheel. I have done some research and it looks like the intermediate steering shaft is the issue and has been commonly reported. I do not understand why this has not been recalled as the steering is incredibly difficult to turn and can cause serious problems with being able to control the vehicle.