2002 Volkswagen Jetta air conditioning & heating problems

87 complaints about air conditioning & heating have been filed for the 2002 Volkswagen Jetta, which is 10% of all its NHTSA complaints.

Complaints: 87 10% of this year's complaints
Typical mileage: 41,000 miles 69 complaints with mileage
Crashes and fires: 1 and 49
Injuries and deaths: 34 and 0

Source: NHTSA owner complaints

When air conditioning & heating problems show up

Based on 69 complaints that include mileage. 75% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.

View the numbers

Mileage	Complaints
0k to 20k miles	5
20k to 40k miles	28
40k to 60k miles	19
60k to 80k miles	14
80k to 100k miles	0
100k to 120k miles	1
120k to 140k miles	0
140k to 160k miles	0
160k to 180k miles	1
180k to 200k miles	1
200k+ miles	0

What the data shows

Of the 69 air conditioning & heating complaints that report mileage, the median is about 40,000 miles, and 75% were reported before 60,000 miles.

These complaints mention 1 crash, 49 fires, 34 injuries.

What owners wrote

The consumer smelled smoke while traveling with the driver's side seat heater on. The consumer opened the driver's side window and the driver's seat caught on fire and burned the consumer. *scc

Reported at 28,000 miles, September 2003 FireInjury

2002 VW jetta tdi with leather heated seats. Got so hot in left hip corner that I almost was burned through my clothes. Burning smell also noted. Immediately shut seat heater to off.

Reported at 60,890 miles, January 2005

Air conditioning & heating problems in other years

2027
2026
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Air conditioning & heating problems across all Volkswagen models