2003 Volkswagen Passat air conditioning & heating problems

I wanted to note that on october 1st, my heated seat on my 2003 volkswagenw passat malfunctioned. It actually burned through the seat, filled my car with smoke, and left me with a small burn on my thigh. Luckily, I am fine. But, this should never have happened, and I was lucky I wasn't driving down the highway at a high rate of speed. Feel free to contact me if you need further information.

Driving my 2003 passat for 1-2 minutes, I smelled something burning. I noticed that the seat was getting extremely warm. I checked the seat heater setting, it was on 1 (of 5). I turned the switch off, but continued to smell the burning smell and feel the heat. I pulled over and noticed a hole in the driver seat and discovered that the heat had burned a hole through my pants as well. The car was inspected by the dealer and parts were ordered to replace the element and seat cover. I also reported the failure to vwoa.