2018 Volkswagen Tiguan seat belts problems

The driver sider seatbelt does not retract. For example, if I look over my shoulder to check divers in other lanes my seat belt will loosen and when I turn back around to face forward the belt does not automatically tighten. I worry this belt is defective and have never experienced this in another car. I routinely need to tighten my seatbelt while driving. I am concerned that if I were to get into an accident in this vehicle the seatbelt will not keep me safe.

Tl* the contact owns a 2018 volkswagen tiguan. The contact stated that the seat belt indicator flashed and a chime was heard even when the driver's seat belt was secured. The vehicle was currently at the dealer being diagnosed. In addition, there was a delay in providing the part concerning an unknown recall for the ambient lighting. The vehicle was not included in NHTSA action numbers: ea18005 (seat belts) and pe18001 (seat belts); however, the failure was related.