2021 Acura RDX wipers, windshield & visibility problems

The contact owns a 2021 Acura RDX. The contact stated while the vehicle was stationary in the driveway, he noticed that the rear windshield had shattered. Upon inspection, the contact stated he did not see any near objects that would have caused the windshield to shatter. The contact read online of other vehicle owners experiencing the same failure due to the cold weather. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs.

The contact's sister owns a 2021 Acura RDX. The contact stated that the rear glass had shattered while the vehicle was parked in the driveway. The dealer was contacted and advised that the earliest availability to replace the glass was in 3-4 days. The manufacturer was notified of the failure and a case was opened; however, the manufacturer later informed the contact that the model year was not covered under TSB: 22-014 (Rear Windshield Glass Shattering). The failure mileage was approximately 60,000.