2020 Audi A4 problems
NHTSA has received 231 complaints about the 2020 Audi A4, and 39% of them involve electrical system. After that come backover prevention (25%) and forward collision avoidance (4%).
At a glance
- Complaints
- 231 filed with NHTSA
- Most reported
- Electrical system 39% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 95% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 1st most-complained-about out of 20 model years of the Audi A4 with enough data (225 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2020 Audi A4. The contact stated that while pulling out of a parking space, there was big rock next to the bumper on the front passenger's side of the vehicle and there was a scallop area with stones next to the passenger's side of the vehicle as well. The contact stated that she lost control of the vehicle and crashed into the scallop area and the vehicle was stuck between the scallop area and the big rock. There was no further information provided. The air bags failed to deploy.
Emergency Call SOS module function is inoperative. Cannot use the SOS function and hands-free cell phone use through Bluetooth is also inoperative. Went to dealer on 8/31/22 for repair/replacement of module as instructed in Audi Service Action 90T2. I was told the repair is covered by the vehicle warranty. Part is still back-ordered (as of 11/25.2022) and no one can tell me when, or if, it will be available. No ETA as of today.
This safety issue concerns the MMI system. In my state of MA we cannot use a cell phone while driving. The car's MMI system does not connect to the MMI and hands free calling cannot be done. The dealership and Audi have indicated there is no fix for this. The MMI does not currently have any functionality inclusive of various car warnings.
The contact owns a 2020 Audi A4. The contact stated that the emergency-call/communication system was inoperable. The vehicle was taken to the local dealer to be repaired under TSB: 91-20-29; however, the software update was unsuccessful due to the module. The dealer informed the contact that the module needed to be replaced. The vehicle was not repaired. The contact had not experienced a failure prior to the vehicle being taken to the dealer. The manufacturer was contacted, but no assistance was provided.
The contact owns a 2020 Audi A4. The contact stated that while driving at an undisclosed speed, the message SOS module no longer connected was displayed on the instrument panel, and the vehicle failed to shut off. The contact believed that the failure was a safety issue due to the loss of communication, including the hands-free features, mobile phone connectivity, and the regular safety features failing to operate as needed.