2013 Audi A7 problems
Owners have filed 35 complaints with NHTSA about the 2013 Audi A7. Electrical system is the most reported problem area, at 20% of complaints. Next are engine (14%) and steering (11%).
At a glance
- Complaints
- 35 filed with NHTSA
- Most reported
- Electrical system 20% of complaints
- Crashes and fires
- 7 and 1
- Injuries and deaths
- 0 and 0
- Typical mileage
- 33,000 miles 29 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 8 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 11 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 29 complaints that include odometer readings, half describe a problem before roughly 33,000 miles.
Safety-related details: 7 complaints mention a crash; 1 complaint mentions a fire.
It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2013 audi a7. While the contact was parking the vehicle in front of a neighbor's home, a "fuel take inoperable see dealer" message appeared. After leaving for work, the contact was notified by his neighbor that the vehicle was on fire. The fire department was notified and extinguished the fire. A fire report was filed. The contact was informed by the fire department that fuel was spraying from the fuel pump as they were attempting to extinguish and it was caused by a mechanical failure.
While attempting to parallel park, the car jumped without warning and crashed into a brand new hearse in front of a mortuary. Applied the gas pedal once with no response, applied again with a surprise surge of the car and crashed into the hearse causing extensive damage to both vehicles. I have made at least 3 inquiries of the dealer since owning the car concerning the surging.
Audi a7 in drive, completely stopped with only the brake pressed will jerk violently forward 2-3 feet. First time this happened, I thought I was rear ended. This is a serious safety issue that happens often. Also, while driving, an audible alarm will go off in the car with the hazards rapidly flashing for no reason. There are no warning lights going off on the dash other that the hazard signals. This will last for 5 minutes with the audible alarm and another 5 with just the hazards rapidly going off.
When starting the car, malfunction indicator light (mil) came on. No odd noises or smells, and the engine was running smooth. The trouble code displayed was 00196a. Drove the car to an audi dealer and they diagnosed the problem as "faulty transmission cooling valve n509, coolant is getting into connector causing an open circuit fault".