2020 Audi S5 problems
NHTSA has received 50 complaints about the 2020 Audi S5, and 28% of them involve backover prevention. Next are electrical system (28%) and forward collision avoidance (16%).
At a glance
- Complaints
- 50 filed with NHTSA
- Most reported
- Backover prevention 28% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 1st most-complained-about out of 4 model years of the Audi S5 with enough data (50 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The Emergency Call Module Control Unit has now failed for the second time. If the vehicle were to be involved in a crash, the system will not be able to automatically call for assistance. Vehicle is already subject to Audi service campaign 90T2 to reflash emergency call module control unit, however the unit in my vehicle could not be flashed due to it having intermittent errors. The local Audi dealer is stating the next available appointment to diagnose the issue is in three months.
This vehicle has a failed SOS module, which breaks hands free Bluetooth/emergency calling, which is a safety concern. This also breaks parts of the MMI system that were purchased but now do not function as designed. Audi of America does not seem to take this issue very seriously, as there was a recall but it was cancelled, yet there are still thousands of vehicles affected. I have spoken to several people with same make/model/year vehicle as mine and they have the same exact symptoms.
Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road.