2020 Buick Enclave problems
NHTSA has received 83 complaints about the 2020 Buick Enclave, and 23% of them involve engine. Next are electrical system (12%) and drivetrain & axles (11%).
At a glance
- Complaints
- 83 filed with NHTSA
- Most reported
- Engine 23% of complaints
- Crashes and fires
- 6 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 4,000 miles 16 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 16 complaints that include odometer readings, half describe a problem before roughly 4,000 miles.
Safety-related details: 6 complaints mention a crash; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 12th most-complained-about out of 16 model years of the Buick Enclave with enough data (52 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2020 buick enclave c1. The contact stated that his wife reversed out of the garage however had to straighten the wheels. The contact placed the gear in the drive and without warning, the vehicle accelerated forward crashing into the garage door. No airbags deployed. Medical attention was contacted. A police report was made. The contacts wife sustained injuries to her back and neck (whiplash).
After waiting at stop light with foot on the brake (auto stop not engaged) the light turned green. After releasing brake pedal and the car rolling approx 1 foot , then starting to accelerate, within 1-1/2 seconds the transmission went into park abruptly. The shift lever displayed “Park” and “Parking brake” on the DIC illuminated. This almost caused a rear end accident as it was so abrupt. If it would have happened at over 5 MPH the airbags could have gone off causing occupant(s) injury.
The rear liftgate locking mechanism failed to latch causing cargo to exit the vehicle where the car behind this car smashed into the cargo causing an accident. For whatever reason the rear door will not lock at all. The fuse was perfectly fine, appears the actuator is defective. No warning was given because the rear liftgate was open and unlatched.
Tl* the contact owns a 2020 buick enclave. The contact stated that while driving downhill at approximately 75 MPH, the vehicle decelerated to approximately 20 MPH with 'can not shift in this position' message displayed on the instrument panel. The vehicle was towed to somerset buick located at 1850 w. Maple rd, troy, mi 48084, who diagnosed that the fuel tank sensor was faulty. The fuel tank sensor was replaced however, the failure recurred.
The contact owns a 2020 Buick Enclave. While the contact's wife was attempting to park the vehicle, the transmission failed to shift into park as needed. The contact stated that after several attempts, the vehicle was parked. The contact used bricks to chock the wheels to prevent the vehicle from rolling backwards. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed valve body and internal transmission failure. The contact was informed that the transmission needed to be replaced.