2020 Buick Encore problems
Owners have filed 34 complaints with NHTSA about the 2020 Buick Encore. Engine is the most reported problem area, at 21% of complaints. Next are drivetrain & axles (12%) and electrical system (12%).
At a glance
- Complaints
- 34 filed with NHTSA
- Most reported
- Engine 21% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 20,000 miles 11 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 11 complaints that include odometer readings, half describe a problem before roughly 20,000 miles.
Safety-related details: 2 complaints mention a crash; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 8th most-complained-about out of 8 model years of the Buick Encore with enough data (28 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 MPH and attempting to make a right turn, the vehicle lost power steering and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded while deploying and propelled fragments that burned the skin near the contact left breast, hit the contact's shoulder and right wrist. The contact's wrist was bleeding.
I was driving on the interstate and the vehicle was in cruise control. It acted as it was accelerating and then the cruise control quit and I lost speed. I regained speed and then it lurched again; the cruise control again went off. When I applied the brake to pull to the side of the road, the engine started to throttle up and accelerate, I had to brake harder to come to a full stop.
Purchased new buick encore 2020 on 05/22/2000. Previous vehicle was honda civic. Encore never seemed to have enough power & would downshift. On 10/19/20 there was an issue action requested) detected by buick but I was not notified. Then on 10/28/2020, we were diving the vehicle when it seemed to loose power & an 18 wheeler almost hit us. Encore has 5,302 miles on it. 10/28/20 3:41 p.m. Message from buick dx. The engine and transmission system is not performing as expected.