2014 Cadillac ATS drivetrain & axles problems

Tl* the contact owns a 2014 cadillac ats. While the vehicle was parked with the engine running, the contact's mother opened the driver's door and the vehicle came out of gear and rolled backwards. The front driver side tire ran over her feet. Medical attention was required. The contact's mother sustained fractures of the left foot and contusions of the right hip, and upper left arm. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 14v338000 (power train).

Tl* the contact owns a 2014 cadillac ats. The contact stated that while driving at various speeds, the vehicle independently shifted from automatic to auto-manual mode without warning. The vehicle was towed to murphy cadillac, inc. (174 e hibiscus blvd, melbourne, fl 32901) and was diagnosed with a defective gear shifter. The contact was informed that there was a warranty placed on the vehicle however, the warranty had expired august 2020.