Vehicle Data Hub

2013 Cadillac XTS suspension problems

Owners reported suspension problems in 25 complaints for the 2013 Cadillac XTS, 17% of the complaints on file. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
25 17% of this year's complaints
Typical mileage
70,000 miles 19 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2013 Cadillac XTS Complaints by odometer reading in 20,000-mile steps. The median is about 70,000 miles. 0k to 20k miles: 1 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 70,000 miles
Based on 19 complaints that include mileage. 37% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles1
20k to 40k miles3
40k to 60k miles3
60k to 80k miles6
80k to 100k miles4
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Of the 19 suspension complaints that report mileage, the median is about 70,000 miles, and 37% were reported before 60,000 miles.

None of the suspension complaints mention a crash, fire, injury or death.

What owners wrote

2013 cadillac xts. Consumer writes in regards to vehicle rear suspension problems. *smd the consumer stated for the third time, the rear suspension had bottom out. The last time the suspension failed, the compressor was replaced.

May 2015

The suspension of the vehicle gives out and a corner of the car will slam to the ground while driving. It can be dangerous when driving on the freeway. Year over year we have had the " service leveling system " error come up for our vehicle. It is not only expensive but dangerous to drive not knowing when the suspension will give out. Dealerships have made multiple repairs and updates to no avail. Nothing seems to fix the problem.

Reported at 35,000 miles, February 2021

Other problems reported for the 2013 Cadillac XTS

Suspension problems in other years

  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013

Suspension problems across all Cadillac models