2012 Chevrolet Cruze drivetrain & axles problems

Tl* the contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 45 MPH and engaging the accelerator pedal, the vehicle failed to accelerate. The contact mentioned that while slowing down for a traffic light, the transmission failed to shift down to first gear and remained in third gear which prevented the vehicle from accelerating from a standing position. The contact indicated that while driving down a hill in first gear, the transmission would erroneously shift to second gear.

Tl* the contact owns a 2012 chevrolet cruze. The contact stated that the clutch assembly failed to engage and disengage without warning. The dealer replaced the part; however, within less than 60 days of owning the vehicle, the failure recurred. The contact smelled an abnormal burning odor coming from the area of the clutch assembly. The vehicle was taken back to the dealer where it was diagnosed that the clutch assembly needed to be replaced a second time. The manufacturer was not notified.