Vehicle Data Hub

2002 Chevrolet Impala steering problems

61 complaints about steering have been filed for the 2002 Chevrolet Impala, which is 6% of all its NHTSA complaints.

At a glance

Complaints
61 6% of this year's complaints
Typical mileage
45,000 miles 45 complaints with mileage
Crashes and fires
4 and 0
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When steering problems show up

Steering complaints by mileage, 2002 Chevrolet Impala Complaints by odometer reading in 20,000-mile steps. The median is about 45,000 miles. 0k to 20k miles: 7 complaints 20k to 40k miles: 12 complaints 40k to 60k miles: 9 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 5 complaints 100k to 120k miles: 5 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 45,000 miles
Based on 45 complaints that include mileage. 62% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles7
20k to 40k miles12
40k to 60k miles9
60k to 80k miles3
80k to 100k miles5
100k to 120k miles5
120k to 140k miles1
140k to 160k miles0
160k to 180k miles1
180k to 200k miles0
200k+ miles2

What the data shows

Of the 45 steering complaints that report mileage, the median is about 45,000 miles, and 62% were reported before 60,000 miles.

These complaints mention 4 crashes, 1 injury.

What owners wrote

This car was one-owner and very well taken care of and serviced routinely. I was driving home from work on the interstate and my car just lost power. I had no control of the car. It slammed into the concrete medium wall on drivers side, then spun around and lodged underneath the trailer of a semi-tractor. The semi hit the brakes and it projected me back across upon the top of the concrete medium where my car just rode to a stop. The air bags did not deploy.

Reported at 162,000 miles, June 2014 CrashInjury

Tl*the contact owns a 2002 chevrolet impala. The contact attempted to exit his vehicle, but was locked inside the passenger compartment. The radio displayed "locked" and he could not exit the vehicle through the doors nor the windows because the electrical system failed. The representative at the dealer stated that he owned the same year, make, and model vehicle and had experienced the same failures.

Reported at 32,301 miles, September 2008

Other problems reported for the 2002 Chevrolet Impala

Steering problems in other years

Steering problems across all Chevrolet models