Vehicle Data Hub

2004 Chevrolet Suburban steering problems

Owners reported steering problems in 15 complaints for the 2004 Chevrolet Suburban, 6% of the complaints on file.

At a glance

Complaints
15 6% of this year's complaints
Typical mileage
42,000 miles 12 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When steering problems show up

Steering complaints by mileage, 2004 Chevrolet Suburban Complaints by odometer reading in 20,000-mile steps. The median is about 42,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 4 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 42,000 miles
Based on 12 complaints that include mileage. 67% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles4
40k to 60k miles2
60k to 80k miles0
80k to 100k miles1
100k to 120k miles2
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Of the 12 steering complaints that report mileage, the median is about 42,000 miles, and 67% were reported before 60,000 miles.

These complaints mention 1 injury.

What owners wrote

With cruise control on at 70MPH, attempted to change from left to right lane. Another car sped up the right lane to pass me. Turned steering wheel back to left lane and suddenly had no control over steering, braking and the steering wheel started violently shaking. Car rolled twice, over metal median and turned 180 degrees facing the opposite direction on the interstate w/ roof crushed in. Neither side or front air bags deployed. Front and sides smashed in and frame bent.

Reported at 90,000 miles, July 2011 Injury

Terrible knocking in turning steering wheel--repaired under warranty--states shaft, intermediate replace-mileage was 35k now at 55k same problem only louder and wheel seems loose--called dealer--needs to replace shaft again for a cost of $300--I drive my grandchildren to school and take long trips--dealer said car is safe-I am about to make along trip and cannot get the car serviced until my return in a week--this is worrisome when I feel I could lose control of the car if something should break-why would a second…

Reported at 35,000 miles, August 2007

Other problems reported for the 2004 Chevrolet Suburban

Steering problems in other years

Steering problems across all Chevrolet models