2018 Chevrolet Trax suspension problems

Tl* the contact owns a 2018 chevrolet trax. The contact stated that NHTSA campaign number: 19v312000 (suspension) exceeded a reasonable amount of time for repair. The contact stated that the onstar system informed her that the vehicle had a recall. The manufacturer was not contacted. The manufacturer stated that the part was not available for repair. The contact noticed that the steering wheel was pulling to the right. The approximate failure mileage was 7,600. VIN tool confirms parts not available.

Tl* the contact owns a 2018 chevrolet trax. The contact received a recall notice for NHTSA campaign number: 19v312000 (suspension). While driving and applying pressure to the brake pedal, the brakes made a grinding sound. There were no warning indicators illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.