2016 Chrysler 200 drivetrain & axles problems

This is [xxx]. How can a vehicle 2 years old have so many transmission issues to even count on one hand? I've been able to research hundreds of other examples of this very identical vehicle display the exact same issues my car exemplifies. Are you guys just waiting for a tragic death to occur? If so, how about you guys refund us and drive the vehicles around for a while until that death occur. The lowlifes at chrysler need to be sued and charged for neglect.

My chrysler 200 started shifting really hard and as you're driving down the road you can feel it jerking. I called the chrysler dealership that is local to me took it in they only drove at 3 miles and decided there was nothing wrong with it except for a software update. I paid $132 for a labor charge for a software update that never fix the problem. Took it back 2 days later they can't diagnose it with spark plug issues. Paid $160 for spark plugs and labor just to have the same problem.